Shipping and Return Policy for Pink Moon

United Arab Emirates:

• Shipping Cost: Enjoy complimentary shipping on all orders over 400 AED within the UAE.
• Delivery Area: We proudly deliver throughout the entire UAE.
• Delivery Time:
  • Orders placed before 12 PM will be delivered the next working day.
  • Orders placed after 12 PM will be delivered within two working days.
  • Orders placed after 4 PM on Fridays will be delivered on Monday, as we do not offer delivery on Sundays.

FAQs:

1. Do you offer free shipping?
   Yes, we offer free shipping over a minimum spend of 400 AED. This is limited to within the UAE.
2. How long will it take for my order to arrive?
   Next business day delivery for orders placed before 12 PM; two working days for orders placed after 12 PM.
3. Do you ship internationally?
   Currently, we ship within UAE only. We do not offer shipping to other GCC and international destinations at this time.
4. Can I track my order?
   Yes! Once shipped, you'll receive an SMS from our fulfilment partners with a tracking link. You can also log in to your account on our website to view order status.

For any further inquiries or assistance, please contact our customer service team at pinkmoongiftbaskets@gmail.com

Terms of Service

1. Introduction

This website is operated by PINK MOON FZE. By accessing this website, you accept the terms and conditions. If not, please do not continue using the site.

2. Use of the Website

By using our website, you confirm that you are the age of majority in your country or have parental consent for minors using the site.

3. Products and Services

Our products include beauty products and gift baskets.

4. Orders and Payments

All orders depend on product availability. Full payment must be made before shipment. We may refuse any order.

5. Shipping and Delivery

Delivery timelines may vary. We are not liable for delays caused by carriers or unforeseen issues.

6. Returns and Refunds

• Returns are accepted on individual beauty products within 10 days, if unused and in original packaging.
• No returns or refunds are accepted for gift baskets.

7. Intellectual Property Rights

All content on this site is owned by PINK MOON FZE unless otherwise noted. All rights reserved.

8. Limitation of Liability

PINK MOON FZE and its team are not liable for any issues arising from use of the website.

9. Indemnification

You agree to protect PINK MOON FZE from any claims arising from your misuse or violation of these terms.

10. Governing Law

These terms follow the laws of the United Arab Emirates. Disputes will be resolved under UAE jurisdiction.

11. Changes to Terms and Conditions

We may update these terms at any time. Continued use of the site means you accept the new terms.

Contact Information

For any questions regarding our terms, email us at pinkmoongiftbaskets@gmail.com.